Terms and Conditions

In order to qualify for a discounted Gold Key vacation package, the following eligibility requirements must be met: 


Timeshare Tour:

All adults in your travel party must attend a 90-120 minute timeshare presentation of the Ocean Beach Club Resort. If married, engaged or cohabitating, both husband / wife / significant other must attend.  Individuals who are separated or in the process of a divorce are not eligible.


Reservation holders combined income must be at least $75,000 annually prior to taxes.  Single reservation holders must make at least $85,000.  Guest may only combine income with a significant other who resides in the same household.  If combining income, guests must show proof of cohabitation.  Acceptable proof is:  matching addresses on government issued ID's, utility bills, rental lease, bank statement, car registration or mortgage statement.  Income may include disability, retirement, investment, net rental proceeds, bonuses, commissions, salary and alimony.  Income does not include unemployment or child support.    Wage earner must be currently employed.  


Reservation holder must be at least 28 years.

Other Eligibility Requirements:

  • Reservation holder and spouse / significant other must speak and read English.
  • Reservation holder must be a U.S. citizen, Green Card Holder or Canadian citizen.
  • Reservation holder may not know of any other guest, outside their immediate travel party, also taking advantage of one of our promotional packages within a 7 day period.  Groups are not permitted - a group is more than one household or family.
  • Reservation holder and spouse/significant other must not be currently involved in any active bankruptcy proceedings or in the process of filing for bankruptcy protection
  • No adults in travel party may be a current or past owner with Gold Key Resorts.
  • A major credit card or debit card with major credit card logo is required to secure the reservation; this card must be presented at time of check in.
  • Reservation holder must have a state or government issued photo ID.
  • Reservation holder or spouse / significant other must not have toured a Gold Key Resort in the past 24 months.

Vacation Cancellation Policy

Reservations made through Gold Key Vacations are non-transferable, and only valid for the guest name appearing on the reservation.  In the event that your plans change and you need to cancel or change your arrival date, you need to notify us at least 14 days prior to your scheduled arrival date.  We will be happy to help you reschedule your Virginia Beach vacation to a new date.  Please remember, Gold Key vacation packages are non-refundable so the amount you paid for your original arrival date will be applied to your new arrival date.  If there is a difference in package price, you will be responsible for paying the difference for your new date.  Cancellations or changes to your reservation will be subject to a $50 reschedule fee.  Only one reschedule will be allowed per guest.    In the event that you do not show up on your scheduled arrival date, your guest pay will be forfeited and no future reschedules allowed.  Additionally, no refunds will be given for early check outs or late check ins.  

Product/Package Delivery

- A Vacation Package Confirmation letter will be delivered via mail, fax or email.

Form Submissions and Affiliate Statement

By completing a form on this web site, I authorize Gold Key Resorts to contact me by telephone, mail, or email for purposes of providing discounted vacation offers and an invitation to attend a sales presentation at one of its resorts, even though I may be on a Do Not Call list. Gold Key Resorts markets and sells luxury vacation ownership resorts. Professional Hospitality Resources (PHR) manages hotels, resorts and restaurants. Affiliated since 1990, Gold Key Resorts and PHR share our marketing lists. We take seriously the trust you place in us and will not under any circumstances sell, rent, trade or lease your personal information to others outside our companies On occasion we may mail, email or phone exclusive offers including hotel packages and specials, dining discounts, Gold Key Resort vacation ownership and an invitation to tour one of Gold Key's luxury resorts.

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Mon - Fri 9:00am - 9:00pm
Sat & Sun 9:00am - 9:00pm